PRIVACY POLICY – SEATS
Last Updated: 2026
Seats for Tickets Sales L.L.C (“Seats”, “we”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the Seats platform, website, and mobile applications (collectively, the “Platform”). By using the Platform, you agree to this Privacy Policy in full.
1. COMPANY INFORMATION
Legal Name: Seats for Tickets Sales L.L.C
License Number: 1563308
Jurisdiction: Dubai, United Arab Emirates
Registered Address: 16th Floor, Court Tower, Business Bay. P.O. BOX: 450567 – Dubai, UAE
Email: info@seats.ae
Phone: +971 4 2329819
Seats operates as an Official Primary Ticket Seller and Authorized Distributor for live events and experiences.
2. INFORMATION WE COLLECT
We collect personal and non-personal information to provide, maintain, and improve our services.
2.1 Personal Information
- Name, email address, phone number
- Billing and payment information
- Account login credentials
- Communication preferences
- Identification for age verification or regulatory compliance
2.2 Transaction Information
- Ticket and experience purchase history
- Order details, including quantity, price, and date
2.3 Device & Usage Information
- IP address, device type, and browser
- Platform usage patterns, clicks, and preferences
- Cookies and tracking technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Facilitate ticket and experience sales securely
- Process payments via Stripe
- Deliver tickets and relevant communications
- Respond to inquiries and support requests
- Improve and personalize the Platform experience
- Conduct marketing campaigns (with consent where required)
- Comply with legal and regulatory obligations
4. INFORMATION SHARING & DISCLOSURE
Seats may share your information with:
- Event Partners: for ticket verification, delivery, and participation purposes
- Payment Processors: including Stripe, for transaction processing
- Government Authorities: where required by law, regulation, or court order
- Service Providers: technical, marketing, or data analytics services
Seats does not sell your personal information to third parties.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Ensure proper Platform functionality
- Remember preferences and login sessions
- Analyze Platform usage for improvement
- Display relevant offers and communications
You can manage cookies through your browser settings, but some Platform features may not work if cookies are disabled.
6. SECURITY OF YOUR DATA
Seats implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
- Data is encrypted during transmission and storage
- Access is restricted to authorized personnel only
- Regular security audits and updates are performed
While we take all precautions, no system is completely secure. By using the Platform, you acknowledge inherent risks in online services.
7. RETENTION OF DATA
Seats retains personal data only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes or enforce agreements
When no longer needed, data is securely deleted or anonymized.
8. YOUR RIGHTS
Depending on applicable laws, you may have the right to:
- Access and obtain a copy of your personal data
- Correct or update your information
- Request deletion of your data
- Object to processing for marketing purposes
- Withdraw consent where applicable
To exercise your rights, please contact us at info@seats.ae.
9. INTERNATIONAL DATA TRANSFERS
Seats may process data globally to facilitate international ticket sales.
By using the Platform, you acknowledge that your data may be transferred outside your country of residence, including countries without equivalent data protection laws.
10. CHILDREN’S PRIVACY
Seats does not knowingly collect personal information from individuals under 14 years old.
If you believe we have inadvertently collected data from a child, please contact us to remove it.
11. THIRD-PARTY LINKS & SERVICES
The Platform may contain links to third-party websites or services.
Seats is not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies.
12. CHANGES TO THIS PRIVACY POLICY
Seats may update this Privacy Policy from time to time.
- The “Last Updated” date will reflect the latest revision.
- Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
13. CONTACT
For questions, concerns, or requests regarding your personal data:
Seats for Tickets Sales L.L.C
Email: info@seats.ae
Phone: +971 4 2329819
Dubai, United Arab Emirates